Q. When will my order ship?
A. If your item is already prepared, it will be shipped soon after you place an order.
Most products are made to order. It may take 4-6 weeks for items to be delivered. Please contact us regarding bulk options or if you would like a regularly recurring order.
Q. I selected to pick up my order at Fungi Farm. When and how do I pick-up my order?
A. You will receive an email when your order is ready for pick-up. This may take up to 6 weeks. Once you receive your confirmation email, you may stop by the farm during our storefront hours Fridays 10AM-3PM CST for free pick-up.
Q. Where are your drop-off locations?
We offer drop-off service to Alabama Mushroom Society meetings in Birmingham, AL and Mobile/Baldwin County, AL, and Cave Spring Mushroom Tribe meetings in Cave Spring, GA . Please contact us directly for drop-off service.
Q. What is your return and refund policy?
A. All products are inspected before departing our facility. They are guaranteed to be healthy and free from contaminants. We do not issue refunds or cancellations. We will replace any product that is contaminated due to a production mistake. If you believe you have received a contaminated product, please take pictures of the unopened contaminated item and send us the picture for confirmation. We will gladly replace any item that was contaminated at our facility at no cost to you.
Q. How do I use my ready-to-fruit block?
A. Follow the steps below:
Cut a 3in slit into front of bag, press out air, tape down flap.
Soak cut side in water for 4 hours.
Remove from water and place on counter.
Wait for mushrooms to grow in 2 to 6 weeks. Mushrooms mature in 2-5 days once they appear.
Harvest the cluster. Grab the base and twist downward.
Wait one week and repeat steps 2 through 5. This process may be repeated until the block is contaminated by mold.