Q. When will my order ship?
A. Orders ship every Monday. If your item is already prepared, it will be shipped Monday after you place the order.
Most products are made to order. It will take a maximum 4-6 weeks for these items to be delivered. Please contact us regarding wholesale options or if you would like a regularly recurring order.
Q. I selected to pick up my order at Fungi Farm. When and how do I pick-up my order?
A. You will receive an email when your order is ready for pick-up. This will take up to 6 weeks depending on the order. When you receive your confirmation email, you are wel to stop by the farm during our open hours. Currently these hours are by appointment only. In addition to Fungi Farm pick up, we offer pick up in the Atlanta, Birmingham, and Mobile/Baldwin County areas. Please contact us directly if you would like details on how to pick up at one of these locations.
Q. What is your return and refund policy?
A. All our products are inspected before departing our facility. They are guaranteed to be healthy and free from contaminants. We do not give refunds. We will replace any product that is contaminated due to a production mistake. If you believe you have received a contaminated product, please take pictures of the unopened contaminated item and send us the picture for confirmation. We will gladly replace any item that was contaminated at our facility at no cost to you.
Q. How do I use my ready to fruit block?
A. Follow the steps below!
Cut 2 to 3-inch horizontal slit on the front side of bag, press out air, tape down flap
Soak cut side in water for 2-4 hours
Remove from water and place on counter
Wait for mushrooms to grow, this should take 2 to 3 weeks. The mushrooms will grow quickly once they appear.
Harvest the mature cluster by grabbing all mushrooms at the base and twisting downward.
Wait 10 days and repeat steps 2 through 5, this process may be repeated 3 to 5 times or until the block is dried out or contaminated by mold.